1. Introduction
These terms and conditions govern your use of our website and the purchase of products from The Cot Mattress Company. By placing an order with us, you agree to be bound by these terms.
2. Company Information
The Cot Mattress Company is a registered business in England and Wales. Our registered address and contact details can be found on our Contact page.
3. Ordering and Payment
3.1 Placing Orders
When you place an order through our website, you are making an offer to purchase our products. All orders are subject to availability and acceptance by us. We will send you an order confirmation email once your order has been accepted.
3.2 Prices
All prices displayed on our website include VAT where applicable. We reserve the right to change prices at any time, but any changes will not affect orders already placed and confirmed.
3.3 Payment
We accept payment by major credit and debit cards through our secure payment processor, Stripe. All transactions are encrypted and secure.
4. Delivery
Please refer to our Delivery & Returns page for full details on delivery times, costs, and procedures.
5. Your Right to Cancel
Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods, without giving any reason. Please see our Delivery & Returns page for full details on how to exercise this right.
6. Product Descriptions
We make every effort to ensure that product descriptions and images on our website are accurate. However, slight variations in colour may occur due to monitor settings. All mattress dimensions are nominal and may vary slightly.
8. Warranty
All our mattresses come with a manufacturer's warranty covering defects in materials and workmanship. The warranty period varies by product and is specified on the product page. This warranty does not affect your statutory rights.
9. Limitation of Liability
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law. Subject to this, our liability for any claim arising from or in connection with these terms shall not exceed the price paid for the products.
10. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of The Cot Mattress Company and is protected by copyright. You may not reproduce, distribute, or use any content without our written permission.
11. Data Protection
We take your privacy seriously. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
12. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to Terms
We may update these terms from time to time. The version applicable to your order is the version in effect at the time you place your order.
14. Contact Us
If you have any questions about these terms, please contact us using the details on our Contact page.
Last updated: January 2026